COVID-19 SHIPPING - Updates
Australia Post update:
Updated DATE: 24 August 2021
We all are facing unprecedented times and unchartered challenges. Despite the crisis we are in now, our team is committed to our customers safety and ensuring their orders are fulfilled as promised.
Due to COVID-19 restrictions, staffing shortages at Australia Post and increased online shopping,please note that there are ongoing delivery delays with Australia Post.
TRUPerfumes is committed to FREE same day shipping. We will continue to fulfill our promise on best endeavour basis. Express Shipping is given priority over standard shipping, however TRUPerfumes will not take responsibility if there are delays with Australia Post. Express post charges are non-refundable.
We kindly request customers to allow extra time when placing your orders for all-metro, inter-state and regional areas.
Please refer here for important updates from Australia Post and here for estimated delivery times.
Here is the latest message from Australia Post received to all business: